Quick Edit Window

Please take time to hover Guest(s) types/Guest(s) status within your TableWatch module as these thumbnails all display an "alt tag" which upon hovering displays text explaining each icon.

GUEST(S) DETAILS

• Party Size - Current expected party size
  
• Page # - pager number
• Valet # - valet number
• Hint - visual hint letting the staff know the appearance of the party. E.G. "wearing a white polo with two children"
• Table Req - A party's table request
• Wait Quote - Time quoted the guest will have to wait before they can be sat
• Notes - quick requests, or special notes for this party that cannot be selected otherwise, E.G. "Guest has a specific dietary allergy; peanut allergy, shell fish allergy"

GUEST STATUS

• Note: Guest status icon's may be reviewed within your Icon Reference Sheet at the end of this training.

• Reservation
  
• Pre-assigned
• Call Ahead
• Party Late
• Party Partially arrived
• Party currently waiting/On waiting list
• Party sent TableReady Text
• Party sat at table but not fully arrived/incomplete
• Party Seated
• Party has finished and left
• Alert (send SMS to Manager On Duty)

COLOR CUE

• Note: Color cues will visually appear on the party's reservation listing on the Waiting List Log( Res & Wait view ). These colors will be different for each restaurant. Management may change the verbiage per color cue in their administrator module
  

GUEST(S) TYPE

• Note: Guest Type's will visually appear on the party's table/reservation listing on the waiting list log with the respective icon.

• Birthday
  
• anniversary
• engagement
• congratulations
• business
• bridal shower
• graduation
• baby shower
• romantic
• appetizers
• desserts
• special needs

GUEST(S) RESPONSE

• confirmed
  
• guest has called or been talked to in person and the reservation is confirmed
• not confirmed
• Guest has not been contacted or talked to in person
• left message
• Left a voicemail for the guest(s)
• no answer
• Guest(s) did not answer their phone