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article, Blog

by Chris Herron 

October

18

2022

How many times has this happened to you? Your restaurant has a big party scheduled for set for the upcoming busy Friday Night set. So you mark off valuable tables, room and schedule your limited staff for this large party during this busy set and then they simply, don’t show. No warning. No call. Nothing! [ read more…]

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Blog

If you’re experiencing staffing shortages, how are you adapting?

by RestaurantConnect 

September

1

2022

WATCH: The National Restaurant Association survey found that 65% of U.S. restaurants didn’t have enough employees to meet customer demand https://t.co/ne11TXuhG https://bit.ly/3e5fm5Z https://bit.ly/3Rutowj  

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Blog

Fake reviews: How to protect your restaurant while turning negative reviews positive

by RestaurantConnect 

August

24

2022

It’s no secret that fake reviews can impact a customers expectations or that negative reviews can be detrimental to a businesses growth and success. But this is even more true when it comes to restaurants. 90 percent of guests research a restaurant before dining – more than any other business.(1) And 33 percent view other [ read more…]

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features

Feedback Feed Sample

by Adam Christopher 

July

31

2022

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features

Public Feedback Feed

by Adam Christopher 

July

31

2022

RestaurantConnect’s live feedback feed allows restaurants to share with the general public what guests are saying about their visit. Unlike other review sites, a guest is not able to simply post what they want, whenever they want. All too often, carelessly worded experiences or people with malicious intent can all too easily damage a restaurant’s [ read more…]

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Roots of Restaurant Success

The Spirit of Hospitality

by Adam Christopher 

April

29

2022

Go back to the beginning. For most of us in this industry, there was moment, a person, a place where something happened and our world changed.

[ read more...]
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