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How many times has this happened to you? Your restaurant has a big party scheduled for set for the upcoming busy Friday Night set. So you mark off valuable tables, room and schedule your limited staff for this large party during this busy set and then they simply, don’t show. No warning. No call. Nothing! [ read more…]
It’s no secret that fake reviews can impact a customers expectations or that negative reviews can be detrimental to a businesses growth and success. But this is even more true when it comes to restaurants. 90 percent of guests research a restaurant before dining – more than any other business.(1) And 33 percent view other [ read more…]
RestaurantConnect’s live feedback feed allows restaurants to share with the general public what guests are saying about their visit. Unlike other review sites, a guest is not able to simply post what they want, whenever they want. All too often, carelessly worded experiences or people with malicious intent can all too easily damage a restaurant’s [ read more…]
Go back to the beginning. For most of us in this industry, there was moment, a person, a place where something happened and our world changed.
[ read more...]Each day of business, we watch countless numbers of guests leave the restaurant. So what happens next? Did we deliver on our promise? Were we true to the core of our mission?
[ read more...]
